FAQ
What Shipping Methods Are Available?
We use Bpost to ship to Belgium and PostNL to ship to The Netherlands. This is the best option that guarantees a fast and reliable shipment. Customers can of course send us an email if they prefer another shipment company.
How Long Will it Take To Get My Package?
Orders placed before 13:00 are delivered the next day. Orders placed after 13:00 are delivered in two days.
How Do I Track My Order?
After placing an order, you will receive an email with a tracking number with which you can track your order on Bpost or PostNL's website
How Do I Place an Order?
Select and item and click add to cart. You can also contact us and our customer support team can help you place your order
How Should I to Contact if I Have Any Queries?
You can always call us or send us a message via the contact page or send an email directly to our email address: info@thephoneshop.be
Do I Need an Account to Place an Order?
Creating an account is not compulsory but recommended
